Client Care Representative - Ph Ops

SunLife

Taguig City, Philippines
Client inquiry handling
Document validation
Multi-channel communication
You will be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields

Job Summary

  • You will be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields.
  • Every day, you'll have new and exciting opportunities to make life brighter for our Clients who are at the heart of everything we do.
  • The role involves assisting with client inquiries, validating documents, coordinating with support teams, and ensuring efficient service delivery.

Matching Summary

You will be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields.

Skills & Requirements

Must-have

  • Client inquiry handling
  • Document validation
  • Multi-channel communication
  • Effective verbal and written English
  • Collaboration with support teams
  • Problem identification and resolution

Nice-to-have

  • Strong listening skills
  • Commitment to teamwork and compliance
  • Customer relationship building
  • Accountability for objectives
  • Process improvement participation

Key Requirements

  • Fluent verbal and written English
  • Compliance with company policies
  • Experience in client service or call centre
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter