Assistant Director - It Systems & Operations [ite Headquarters]

nlb.gov.sg

**
It infrastructure services management
End-user computing environment management
Business continuity and recovery
** The Assistant Director for IT Systems & Operations at nlb.gov.sg is responsible for overseeing the IT infrastructure services and operations, ensuring high levels of customer satisfaction and effective business continuity. The ideal candidate should have at least 15 years of experience in IT infrastructure and operations, with strong leadership and technical skills in various IT domains. **

Job Summary

  • You will be responsible for managing the overall IT infrastructure services, end-user computing environment and workspace, business continuity and recovery of company’s information systems.
  • Assess current and future needs, formulate strategic plans, propose and implement innovative solutions to achieve a cost-effective and scalable IT infrastructure that meets the organisation needs.
  • Develop Key Performance Indicators (KPI) and measure monthly, improving KPIs on an ongoing basis via Pareto and root cause / corrective analysis.

Matching Summary

Match Score: 75

** The Assistant Director for IT Systems & Operations at nlb.gov.sg is responsible for overseeing the IT infrastructure services and operations, ensuring high levels of customer satisfaction and effective business continuity. The ideal candidate should have at least 15 years of experience in IT infrastructure and operations, with strong leadership and technical skills in various IT domains. **

Skills & Requirements

Must-have

  • IT infrastructure services management
  • End-user computing environment management
  • Business continuity and recovery
  • Cloud, Data centre, servers operations
  • ITIL framework for Service Management
  • IT security practices knowledge

Nice-to-have

  • Leadership and team motivation
  • Cost-effective and scalable solutions
  • Customer satisfaction and outage minimization
  • Government Tendering procedures familiarity
  • IT Governance in Public Sector

Key Requirements

  • Minimum 15 years of experience in Infrastructure and Operations
  • At least 5 years of management level experience
  • PMP or Prince2 certification
  • ITIL Foundation or Higher certification
  • Microsoft Azure Administrator Associate or M365 Enterprise Administrator Expert (Preferred)
  • CISSP or CISM (Optional)

Work Rights

Not specified

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