Not specified (likely office-based since remote work is not mentioned).
Quality process design and analysis
Call monitoring and root cause analysis
Microsoft office proficiency
The Sales Quality Analyst position at Concentrix in San Salvador involves evaluating and improving customer-related quality processes for multiple accounts. Candidates should have a strong attention to detail, excellent communication skills, and a background in quality analysis, along with proficiency in English and Spanish
Job Summary
The Sales Quality Analyst supports multiple accounts by designing quality-related processes and analyzing results to drive business goals.
Key responsibilities include initiating quality process changes, participating in call monitoring sessions, and leading performance improvement teams.
The role requires maintaining quality data integrity and providing feedback to stakeholders on program-level quality trends across the region.
Matching Summary
Match Score: 75
The Sales Quality Analyst position at Concentrix in San Salvador involves evaluating and improving customer-related quality processes for multiple accounts. Candidates should have a strong attention to detail, excellent communication skills, and a background in quality analysis, along with proficiency in English and Spanish.