Dragos is the market leader in ICS/OT Cybersecurity dedicated to defending industrial organizations
Job Summary
Dragos is the market leader in ICS/OT Cybersecurity dedicated to defending industrial organizations.
The Senior Technical Account Manager serves as a power user advisor to help customers achieve success with Dragos Platform technology.
The role requires building strong relationships with key stakeholders while proactively resolving technical challenges to ensure successful deployments.
Matching Summary
Dragos is the market leader in ICS/OT Cybersecurity dedicated to defending industrial organizations.
Skills & Requirements
Must-have
Strong customer relationship building skills
Technical troubleshooting and issue resolution
Experience with ICS/OT security technologies
Ability to drive product adoption and usage
Internal champion for cross-functional collaboration
Nice-to-have
Mission-oriented mindset and values alignment
Proactive problem-solving approach
Remote-first culture adaptability
Strategic advisory capabilities
Key Requirements
Senior level experience in technical account management
Deep understanding of ICS/OT security environments
Proven track record of managing customer expectations