Client Services Specialist, Avp

Deutsche Bank UK

Mumbai, India
Adherence to db service standards
Compliance with audit guidelines
Customer complaint resolution
Ensuring adherence to DB Service Standards with respect to Customer Service, Compliance and Corporate Security

Job Summary

  • Ensuring adherence to DB Service Standards with respect to Customer Service, Compliance and Corporate Security.
  • Leading a team of Customer Service Executives and creating a cross-sell environment across the Service Team.
  • As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy.

Matching Summary

Ensuring adherence to DB Service Standards with respect to Customer Service, Compliance and Corporate Security.

Skills & Requirements

Must-have

  • Adherence to DB Service Standards
  • Compliance with audit guidelines
  • Customer complaint resolution
  • Team leadership
  • Cross-selling environment

Nice-to-have

  • Sales and service environment
  • Synergizing with channels
  • Continuous learning culture

Key Requirements

  • 10-15 years of Banking Industry experience
  • Customer Service and Banking operations knowledge
  • Banking processes knowledge
  • Inter-personal skills and leadership ability

Work Rights

Not specified

Tailored Resume

Cover Letter