Not specified; not specified; education support, s...
Fully remote
Windows 10/11 configuration and support
Microsoft intune and active directory management
Office 365 and windows 365 endpoint support
The European Depositary Bank SA is seeking an End User Technology Agent to provide onsite IT support while ensuring high customer interaction and effective resolution of IT requests. The ideal candidate will have a strong technical background and excellent interpersonal skills, with responsibilities including maintaining IT infrastructure, supporting office technologies, and collaborating with local management
Job Summary
The role serves as the onsite contact for local users interacting with Apex Group IT, covering desktop, telephony, networking, and business applications.
Responsibilities include maintaining office IT infrastructure, deploying equipment to new starters, and providing L2/L3 support to the Service Desk.
The company offers education support, sponsorship, and in-house training programs as part of their investment in talent development.
Matching Summary
Match Score: 85
The European Depositary Bank SA is seeking an End User Technology Agent to provide onsite IT support while ensuring high customer interaction and effective resolution of IT requests. The ideal candidate will have a strong technical background and excellent interpersonal skills, with responsibilities including maintaining IT infrastructure, supporting office technologies, and collaborating with local management.
Salary
Not specified; Not specified; Education support, sponsorship, and in-house training programs
Skills & Requirements
Must-have
Windows 10/11 configuration and support
Microsoft Intune and Active Directory management
Office 365 and Windows 365 endpoint support
Video conference and meeting room solutions
Network cabling and patching in office
4-6 years of related work experience
Nice-to-have
DNS and DHCP technology understanding
Physical networking support experience
Vendor management for IT solutions
Documentation and SOP improvement skills
Ability to work under own initiative
Key Requirements
University degree or BAC+2/3 in IT related discipline
Minimum 4-6 years of related work experience
Mandatory professional qualification not specified