Product Support Specialist - Ecommerce

CommBank

Multiple Locations
Fully remote
Experience in ecommerce
Technical troubleshooting expertise
Flexibility to work evenings
You will be the friendly voice our business customers hear when they contact us

Job Summary

  • You will be the friendly voice our business customers hear when they contact us.
  • We prioritize our customers and relentlessly improve their experience.
  • The eCommerce Product Team is continually growing and going through a massive digital transformation.

Matching Summary

You will be the friendly voice our business customers hear when they contact us.

Skills & Requirements

Must-have

  • experience in eCommerce
  • technical troubleshooting expertise
  • flexibility to work evenings

Nice-to-have

  • strong focus on collaboration
  • excellent customer service
  • passion for finding solutions

Key Requirements

  • strong knowledge in payment gateway
  • experience with card issuer or fintech
  • ability to manage high volume inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter