Not specified; not specified; benefits include fre...
Hybrid
1st and 2nd level support experience
Hardware installation and configuration
Ticket system documentation skills
The role involves providing comprehensive 1st and 2nd level technical support as the primary contact for business customers regarding system disruptions
Job Summary
The role involves providing comprehensive 1st and 2nd level technical support as the primary contact for business customers regarding system disruptions.
Responsibilities include installing and configuring various hardware devices like laptops, printers, and card readers to ensure seamless customer operations.
Employees benefit from flexible hybrid working models, access to LinkedIn Learning, and office locations in Singen am Bodensee with extensive recreational opportunities.
Matching Summary
The role involves providing comprehensive 1st and 2nd level technical support as the primary contact for business customers regarding system disruptions.
Salary
Not specified; Not specified; Benefits include free drinks, fitness programs, and charging stations
Skills & Requirements
Must-have
1st and 2nd Level Support experience
Hardware installation and configuration
Ticket system documentation skills
Class B driver's license required
Shift work availability 07:00 to 23:00
Nice-to-have
Knowledge of Telematik-Infrastruktur environment
Strong customer service orientation
Teamwork and independent working style
Willingness for occasional on-site visits
Key Requirements
Successfully completed technical vocational training (e.g., IT Technician)