Scheduler - Lv Tropicana Family Medicine Clinic - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 - $29.77 ph; bonus/equity: not specif...
Schedule patient appointments accurately
Verify patient insurance eligibility
Maintain electronic medical records
The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience

Job Summary

  • The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.
  • Responsibilities include scheduling appointments, verifying insurance eligibility, registering new patients, and managing electronic medical records.
  • The role requires acting as an advocate for patients while adhering to strict health center policies and procedures.

Matching Summary

The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.

Salary

Base: $21.00 - $29.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify patient insurance eligibility
  • Maintain electronic medical records
  • Provide superior customer service
  • Handle phone calls professionally

Nice-to-have

  • Experience in medical environment preferred
  • Ability to interface with physicians
  • Strong judgment for upset patients
  • Advocacy skills for patients
  • Consistent communication techniques

Key Requirements

  • High school diploma or equivalent required
  • Understanding of medical terminology required
  • Fire Life Safety Training (LA City) required within 30 days
  • 1 year customer service experience preferred
  • Ability to interview patients and interface with staff

Work Rights

Not specified

Tailored Resume

Cover Letter