Customer Experience Team Leader

Karmo Pty Ltd

Redcliffe, WA, Australia
Base: $75,000 – $85,000 py; bonus/equity: not spec...
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Automotive dealership or rental experience
Valid australian driver's licence
Leadership and coaching skills
** Karmo Pty Ltd is seeking a Customer Experience Team Leader to enhance customer journeys in their fast-growing vehicle subscription service. The ideal candidate should have automotive experience and strong leadership skills, with a passion for customer service and problem-solving. **

Job Summary

  • Karmo is reinventing car ownership with flexible vehicle subscriptions and seeks a leader to deliver an outstanding customer journey.
  • The role involves guiding customers to the best vehicle subscription, managing onboarding, renewals, and resolving feedback professionally.
  • Benefits include on-target earnings of $75,000–$85,000, a fully maintained vehicle, fuel card, toll tag, and employer-paid parental leave.

Matching Summary

Match Score: 75

** Karmo Pty Ltd is seeking a Customer Experience Team Leader to enhance customer journeys in their fast-growing vehicle subscription service. The ideal candidate should have automotive experience and strong leadership skills, with a passion for customer service and problem-solving. **

Salary

Base: $75,000 – $85,000 per year; Bonus/Equity: Not specified; Benefits: Fully Maintained Vehicle, Fuel Card, Toll Tag, Parental Leave

Skills & Requirements

Must-have

  • Automotive dealership or rental experience
  • Valid Australian Driver's Licence
  • Leadership and coaching skills
  • Strong communication abilities

Nice-to-have

  • Passion for people and problem solving
  • Positive attitude and drive to grow
  • Experience in flexible vehicle subscriptions

Key Requirements

  • Current valid Australian Driver's Licence
  • Automotive experience in Dealership or Rental space
  • Relevant qualifications and experience required

Work Rights

Not specified

Tailored Resume

Cover Letter