Client Engagement Representative

CIBC Capital Markets

Winnipeg, Canada
Client service
Financial products knowledge
Leveraging technology
As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities

Job Summary

  • As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities.
  • You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs and introduce them to the appropriate team member.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers.

Matching Summary

As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities.

Skills & Requirements

Must-have

  • Client Service
  • Financial Products knowledge
  • Leveraging Technology
  • Client Issue Resolution
  • Transaction Services

Nice-to-have

  • Empathy
  • Digital Literacy
  • Interpersonal Communication
  • Customer Experience (CX)
  • Standards Compliance

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit if applicable

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter