Assistant Service Sales Officer

KONE International

Telesales and phone sales
Customer relationship development
Lead qualification and communication
Focus on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers

Job Summary

  • Focus on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers.
  • Responsible for creating, qualifying, and communicating leads and sales opportunities for the entire KONE sales team, while also handling renegotiations, cancellation prevention, and complaint resolution.
  • KONE fosters an innovative and collaborative working culture valuing individual contributions, employee engagement, and sustainability, offering opportunities for career and personal growth.

Matching Summary

Focus on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Maintenance contract conversions
  • Renegotiation and cancellation prevention
  • Complaint and query handling

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter