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The Customer Banking Specialist position at Customerscommercialfinance in Newtown focuses on providing exceptional customer service within the Retail Banking Services team. The role requires strong communication skills and a passion for helping customers navigate their banking needs part-time, with a predetermined roster.
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Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, account maintenance, and process applications for credit products, while also completing Financial Health Checks.
The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing company processes and risk-adverse culture.
Matching Summary
Match Score: 75
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The Customer Banking Specialist position at Customerscommercialfinance in Newtown focuses on providing exceptional customer service within the Retail Banking Services team. The role requires strong communication skills and a passion for helping customers navigate their banking needs part-time, with a predetermined roster.
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Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion processes and procedures
Nice-to-have
Financial wellbeing focus
Building career with CommBank
Holistic customer solutions
Act with integrity
Customer at the centre
Key Requirements
Proven experience delivering exceptional customer service