Front Desk Officer

RMIT Vietnam

Saigon South, Vietnam
Base: vnd 15,724,000; bonus/equity: not specified;...
Customer service delivery
Mail collection and processing
Data entry into crm
The Front Desk Officer is the first point of contact for customers and guests, responsible for managing mail services and data entry for customer-related inquiries

Job Summary

  • The Front Desk Officer is the first point of contact for customers and guests, responsible for managing mail services and data entry for customer-related inquiries.
  • RMIT Vietnam offers competitive remuneration, private health insurance, generous leave, professional development, and access to state-of-the-art facilities.
  • This role requires a proactive and detail-oriented approach with a strong focus on customer experience and service delivery.

Matching Summary

The Front Desk Officer is the first point of contact for customers and guests, responsible for managing mail services and data entry for customer-related inquiries.

Salary

Base: VND 15,724,000; Bonus/Equity: Not specified; Benefits: Private Health insurance, Personal Accident Insurance, Generous annual leave, career leave, volunteer leave, public holidays

Skills & Requirements

Must-have

  • Customer service delivery
  • Mail collection and processing
  • Data entry into CRM
  • Event data collection
  • Report preparation

Nice-to-have

  • Proactive and detail-oriented approach
  • Cross-cultural communication skills
  • Client-centered solutions
  • Vibrant and diverse campus life

Key Requirements

  • Bachelor's degree
  • Front desk experience
  • Organizational and administrative skills
  • Interpersonal and business writing skills
  • Multi-tasking with attention to detail
  • IELTS score of 5.5 or equivalent

Work Rights

Eligibility for a work permit

Tailored Resume

Cover Letter