As a leading provider of software solutions for healthcare, we operate in 19 countries and employ nearly 9,000 dedicated professionals
Job Summary
As a leading provider of software solutions for healthcare, we operate in 19 countries and employ nearly 9,000 dedicated professionals.
In this role, you are responsible for the quality of our operational knowledge base and create the foundation for systematically turning resolved customer issues into reusable standards.
Our in-house academy and a portfolio of external partners support your professional growth.
Matching Summary
As a leading provider of software solutions for healthcare, we operate in 19 countries and employ nearly 9,000 dedicated professionals.
Skills & Requirements
Must-have
knowledge management system
define binding processes
translate support cases into knowledge
introduce new ways of working
identify process deviations
manage initiatives along targets
Nice-to-have
inspired by the power of AI
curious at heart
shape transformation
operational excellence
Key Requirements
Several years of experience in knowledge management