Project Manager, Customer Success Onboarding

Rapid7

Not specified
2-5 years project management experience
Manage high volume activity in matrix environment
Strong excel and powerpoint skills
Rapid7 is looking for a Project Manager to join their Customer Success Onboarding team, focusing on leading clients through their onboarding journey. The ideal candidate will have 2-5 years of project management experience, strong communication skills, and the ability to manage complex projects effectively

Job Summary

  • The role involves acting as the quarterback to guide customers through a seamless onboarding journey from pre-sales to delivery.
  • Candidates must manage a sizeable portfolio of higher-tier clients while ensuring alignment with timeline, budget, and resource requirements.
  • The team fosters a culture of excellence where new ideas are welcome to solve tough challenges in cybersecurity.

Matching Summary

Match Score: 85

Rapid7 is looking for a Project Manager to join their Customer Success Onboarding team, focusing on leading clients through their onboarding journey. The ideal candidate will have 2-5 years of project management experience, strong communication skills, and the ability to manage complex projects effectively.

Skills & Requirements

Must-have

  • 2-5 years project management experience
  • Manage high volume activity in matrix environment
  • Strong Excel and PowerPoint skills
  • Cross-functional engagement capabilities
  • CRM system familiarity

Nice-to-have

  • Knowledge of information security concepts
  • Experience with Rapid7 solutions
  • Services organization background
  • PMP certification or PMI affiliation
  • Interest in technical concepts

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years in project management or operational role
  • Fundamental understanding of project management methodology

Work Rights

Not specified

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