Business Systems Analyst

Federal Reserve Bank of Cleveland

Cleveland, Ohio, United States
Base: $81,600 - $112,200 annually; bonus/equity: n...
Incident management frameworks and best practices
Requirements gathering and process modeling
Proficiency in servicenow or jira tools
The Federal Reserve Bank of Cleveland seeks a mission-driven professional to oversee the Treasury Services Incident Management program

Job Summary

  • The Federal Reserve Bank of Cleveland seeks a mission-driven professional to oversee the Treasury Services Incident Management program.
  • Candidates must possess strong analytical skills to leverage data sources and develop business intelligence reports for operational excellence.
  • This role offers competitive compensation between $81,600 and $112,200 annually along with comprehensive benefits and recognition as a top workplace.

Matching Summary

The Federal Reserve Bank of Cleveland seeks a mission-driven professional to oversee the Treasury Services Incident Management program.

Salary

Base: $81,600 - $112,200 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health and financial security packages included

Skills & Requirements

Must-have

  • Incident management frameworks and best practices
  • Requirements gathering and process modeling
  • Proficiency in ServiceNow or Jira tools
  • SAP Business Objects knowledge required
  • Rotational on-call support availability

Nice-to-have

  • Experience with Everbridge incident tools
  • Ability to coach and mentor analysts
  • Strong cross-functional collaboration skills
  • Background in Treasury Services programs

Key Requirements

  • Bachelor's degree with 3+ years experience or Associate's with 5+ years
  • Must be a U.S. citizen
  • In-depth knowledge of incident management systems
  • Willingness to perform rotational after-hours on-call support

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter