Front Office Manager - Mercure Sydney Manly Warringah
Accor
Brookvale, Australia
On-site
Opera
Microsoft office suite
Guest service excellence
Accor is seeking a Front Office Manager for the Mercure Sydney Manly Warringah, located in Brookvale, Australia. The role involves leading the front office team, enhancing guest experiences, and collaborating closely with the General Manager while offering opportunities for career growth and a supportive work environment
Job Summary
Lead the Front Office Team to deliver peak moments to our guests.
Provide excellent customer service and resolve guest issues in a timely and professional manner.
An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor.
Matching Summary
Match Score: 85
Accor is seeking a Front Office Manager for the Mercure Sydney Manly Warringah, located in Brookvale, Australia. The role involves leading the front office team, enhancing guest experiences, and collaborating closely with the General Manager while offering opportunities for career growth and a supportive work environment.
Skills & Requirements
Must-have
Opera
Microsoft Office Suite
Guest service excellence
Team leadership
Problem resolution
Nice-to-have
Fast-paced environment adaptability
Change navigation
Cross-departmental communication
Mentoring junior staff
Key Requirements
2+ years Assistant Manager experience
Relevant hotel industry experience
Responsible Service of Alcohol certificate
Valid First Aid certificate
Availability for 7-day roster including overnight shifts