Guest Services Ambassador London, United Kingdom £35600 Per Annum Full Time - Permanent Apply By No Expiry Date Posted On 21 May, 2026

Rapport Guest Services

London, United Kingdom
Base: £35,600 py; bonus/equity: not specified; ben...
On-site
Outstanding customer service delivery
Professional reception and call management
Strong interpersonal communication skills
You will deliver an outstanding welcome experience across ground floor and client floor reception areas while managing calls efficiently

Job Summary

  • You will deliver an outstanding welcome experience across ground floor and client floor reception areas while managing calls efficiently.
  • The role offers a full-time permanent contract with flexible hours between 7:30 AM and 6 PM on a shift rota basis.
  • Employees receive exclusive travel and grocery discounts, complimentary meals, a contributory pension scheme, and one paid day off for community causes.

Matching Summary

You will deliver an outstanding welcome experience across ground floor and client floor reception areas while managing calls efficiently.

Salary

Base: £35600 per annum; Bonus/Equity: Not specified; Benefits: Contributory pension, meal allowance, wellness programs, paid volunteer day

Skills & Requirements

Must-have

  • Outstanding customer service delivery
  • Professional reception and call management
  • Strong interpersonal communication skills
  • Ability to adapt to dynamic environments
  • High attention to detail in reporting

Nice-to-have

  • Previous reception or call services experience
  • Creative problem-solving abilities
  • Positive can-do attitude
  • Willingness to rotate across departments

Key Requirements

  • Previous reception or call services experience preferred
  • Strong organizational and time management skills
  • Ability to work Monday-Friday with shift flexibility

Work Rights

Not specified

Tailored Resume

Cover Letter