Senior / Guest Service Assistant

THE BARRACKS HOTEL SENTOSA

Sentosa Island, Singapore
Not specified; not specified; medical, flexi, birt...
Not specified
Courteous service delivery
Guest complaint resolution
Collaboration with concierge and reception
The Barracks Hotel Sentosa is seeking a Senior / Guest Service Assistant to provide exceptional service to guests, ensuring their inquiries and complaints are handled efficiently. The ideal candidate should possess a positive attitude, strong communication skills, and a background in hospitality or customer service

Job Summary

  • The role involves working closely with the Assistant Manager to provide courteous services and tactfully respond to guest inquiries.
  • Employees are expected to maintain stock of promotional materials and stay updated on tourist-related information.
  • Benefits include medical coverage, flexi leave, birthday vouchers, annual health screening, and insurance coverage.

Matching Summary

Match Score: 85

The Barracks Hotel Sentosa is seeking a Senior / Guest Service Assistant to provide exceptional service to guests, ensuring their inquiries and complaints are handled efficiently. The ideal candidate should possess a positive attitude, strong communication skills, and a background in hospitality or customer service.

Salary

Not specified; Not specified; Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage

Skills & Requirements

Must-have

  • Courteous service delivery
  • Guest complaint resolution
  • Collaboration with concierge and reception
  • Rotating shift availability
  • Weekend and public holiday work

Nice-to-have

  • Friendly and service-oriented attitude
  • Good communication skills
  • Team player mindset
  • Neat and professional appearance
  • Positive work attitude

Key Requirements

  • Minimum secondary school education or equivalent
  • Willingness to work rotating shifts
  • Availability for weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter