Helpdesk Coordinator

JLL

Bengaluru, KA, India
On-site
Answer and resolve internal customer queries
Manage meeting and conference room logistics
Prepare daily and monthly reports
JLL is seeking a Helpdesk Coordinator in Bengaluru, India, who will be responsible for managing internal customer queries, overseeing mailroom operations, and supporting occupancy planning. The ideal candidate should have customer service experience and strong communication skills, along with proficiency in MS Office and data management

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients in the real estate industry.
  • Responsibilities include managing helpdesk operations, handling mailroom services, assisting with occupancy planning, and preparing various reports.
  • The company is committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Matching Summary

Match Score: 75

JLL is seeking a Helpdesk Coordinator in Bengaluru, India, who will be responsible for managing internal customer queries, overseeing mailroom operations, and supporting occupancy planning. The ideal candidate should have customer service experience and strong communication skills, along with proficiency in MS Office and data management.

Skills & Requirements

Must-have

  • Answer and resolve internal customer queries
  • Manage meeting and conference room logistics
  • Prepare daily and monthly reports
  • Operate help desk as per guidelines
  • Manage incoming and outgoing mail/couriers
  • Maintain mailroom documentation and trackers

Nice-to-have

  • Continuous improvement initiatives
  • Ability to interact with diverse staff
  • Harnessing AI for recruitment

Key Requirements

  • Any Graduation
  • 5 years or more experience in Customer Services or Data Management
  • Advanced MS Office proficiency
  • Excellent Communications skill
  • Very Good people skills
  • Strong PC literacy
  • Proven ability to function effectively as part of a team
  • Proven ability to initiate and follow through with improvement initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter