Crm Activation Engineering Lead, U.s. Biopharmaceuticals Customer Engagement

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Wilmington, DE, US
**
Salesforce life science cloud
Salesforce marketing cloud
Salesforce data cloud
** The job posting seeks a CRM Activation Engineering Lead for U.S. Biopharmaceuticals Customer Engagement to lead digital transformation initiatives using Salesforce technologies. The ideal candidate will possess extensive experience in CRM processes, stakeholder management, and omnichannel marketing to enhance patient engagement and healthcare provider interactions. **

Job Summary

  • Lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients.
  • Design and drive the technical strategy for omnichannel orchestration across Salesforce Life Science Cloud and Marketing Cloud, leveraging Data Cloud as the 'intelligent brain'.
  • Lead and mentor a squad of engineers, fostering a culture of technical excellence, agile delivery, and continuous learning.

Matching Summary

Match Score: 75

** The job posting seeks a CRM Activation Engineering Lead for U.S. Biopharmaceuticals Customer Engagement to lead digital transformation initiatives using Salesforce technologies. The ideal candidate will possess extensive experience in CRM processes, stakeholder management, and omnichannel marketing to enhance patient engagement and healthcare provider interactions. **

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud
  • API-first architectures
  • Event-Driven Architecture
  • Agile Leadership
  • DevSecOps practices

Nice-to-have

  • Agentforce deployment
  • autonomous agents
  • Large Language Models
  • RAG
  • AWS or Azure cloud services
  • Managed Services partner management

Key Requirements

  • 7+ years of CRM experience
  • Proven ability to influence senior stakeholders
  • Expert-level understanding of omnichannel orchestration
  • Proven track record managing Salesforce Life Science Cloud
  • Mastery of RESTful API design
  • Experience managing complex data pipelines
  • Proven ability to lead Scrum/Kanban squads

Work Rights

Not specified

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