Servicenow Business Process Consultant

Accenture

California, United States
Base: $59,100 to $196,000 depending on location; b...
Not specified
Minimum 2+ years servicenow platform experience
Leading workshops and requirements gathering
Developing user stories and process documentation
Accenture is seeking a ServiceNow Business Process Consultant to support clients in optimizing their digital operations through the ServiceNow platform. The ideal candidate will have at least two years of experience with ServiceNow, strong communication skills, and a background in process improvement and requirements gathering

Job Summary

  • The role involves translating client requirements into functional designs and solution specifications aligned with the ServiceNow platform.
  • Candidates will act as trusted advisors to help clients define future-state service delivery processes while ensuring alignment to platform standards.
  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life coverage, and a 401(k) plan.

Matching Summary

Match Score: 85

Accenture is seeking a ServiceNow Business Process Consultant to support clients in optimizing their digital operations through the ServiceNow platform. The ideal candidate will have at least two years of experience with ServiceNow, strong communication skills, and a background in process improvement and requirements gathering.

Salary

Base: $59,100 to $196,000 depending on location; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability, 401(k), paid holidays

Skills & Requirements

Must-have

  • Minimum 2+ years ServiceNow platform experience
  • Leading workshops and requirements gathering
  • Developing user stories and process documentation

Nice-to-have

  • Excellent verbal and written communication skills
  • Thought leadership in solving business problems
  • Advanced MS Office and Visio skills

Key Requirements

  • Bachelor's degree or equivalent work experience
  • ITIL v4 Managing Professional certification preferred
  • Agile Scrum Product Owner certification preferred
  • ServiceNow CSA certification preferred
  • US work authorization without visa sponsorship required

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter