Customer Service Representative

Transit Team, Inc.

Minneapolis, MN, United States
Base: $18.25ph or $18.00ph; bonus/equity: not spec...
On-site
Answering customer phone calls
Booking ride requests
Providing ride eta data
Transit Team, Inc. is seeking a Customer Service Representative to handle ride requests and customer inquiries for their paratransit services in the Twin Cities metro area. The position requires good communication skills and familiarity with the local area, offering competitive pay and various benefits

Job Summary

  • Transit Team is a provider of paratransit transportation services in the Twin Cities metro area.
  • As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients.
  • We Offer: Paid Training, Paid Holidays, 2 Weeks of PTO, Medical, Dental, Vision, and Life Insurance, 401K with up to a 4% company match, Employee Assistance Programs, And More!

Matching Summary

Match Score: 85

Transit Team, Inc. is seeking a Customer Service Representative to handle ride requests and customer inquiries for their paratransit services in the Twin Cities metro area. The position requires good communication skills and familiarity with the local area, offering competitive pay and various benefits.

Salary

Base: $18.25/hour or $18.00/hour; Bonus/Equity: Not specified; Benefits: Paid Training, Paid Holidays, 2 Weeks of PTO, Medical, Dental, Vision, and Life Insurance, 401K with up to a 4% company match, Employee Assistance Programs

Skills & Requirements

Must-have

  • answering customer phone calls
  • booking ride requests
  • providing ride ETA data
  • explaining policies

Nice-to-have

  • employer of choice
  • voice of our company

Key Requirements

  • Clean criminal record
  • Good communication skills
  • Good computer skills
  • Prior customer service skills a plus
  • Familiarity with the Twin Cities metro area

Work Rights

Not specified

Tailored Resume

Cover Letter