We’re obsessed with making hard work pay off, for our people, our customers, and the world around us
Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
We offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone.
Matching Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Skills & Requirements
Must-have
SaaS Enterprise software support
Investigate and diagnose issues
Handle time-sensitive issues
Collaborate with Product Managers
Analyze log files
Basic SQL syntax knowledge
API client experience
Nice-to-have
Creative approach to problem-solving
Eager to learn and support colleagues
Sun-drenched optimism and drive
Courageous collaborators
Web service integrations experience
Health monitoring tools experience
Key Requirements
3+ years SaaS Enterprise software experience
3+ years support, implementation, or consulting experience
Basic Object Oriented Programming knowledge
Demonstrable HCM, Talent Acquisition, or Talent solutions experience
Ability to coordinate multiple teams
Experience building internal/external documentation