Order Management Specialist

Danaher UK

Little Chalfont, , GB
On-site (5 days a week)
Order processing compliance
Data entry accuracy
Customer complaint resolution
Danaher UK is seeking an Order Management Specialist for its Cytiva division, located in Little Chalfont, UK. The role involves providing exceptional customer support by processing orders, resolving issues, and ensuring customer satisfaction while working closely with various internal teams

Job Summary

  • The Order Management Specialist is responsible for providing seamless support to customers and distributors, solving problems from initial query through to remittance while delivering increased customer satisfaction.
  • This role involves processing customer orders, tracking deliveries, resolving complaints, managing invoices, and collaborating with multiple departments to enhance customer satisfaction.
  • Working at Cytiva means being part of a culture of belonging and continuous improvement, contributing to life-changing advancements in science and technology.

Matching Summary

Match Score: 85

Danaher UK is seeking an Order Management Specialist for its Cytiva division, located in Little Chalfont, UK. The role involves providing exceptional customer support by processing orders, resolving issues, and ensuring customer satisfaction while working closely with various internal teams.

Skills & Requirements

Must-have

  • Order processing compliance
  • Data entry accuracy
  • Customer complaint resolution
  • Invoice management and dispute resolution
  • Collaboration with cross-functional teams
  • Problem solving and root cause analysis
  • Fluent English communication

Nice-to-have

  • Experience with Oracle or similar ERP
  • Knowledge of EDI systems
  • Manufacturing environment experience
  • Flexible and collaborative team member
  • Continuous improvement mindset
  • Attention to detail
  • Proficient in MS Office

Key Requirements

  • Minimum 2 years order management experience
  • High school degree or equivalent experience
  • Fluent in English
  • Knowledge of Oracle or similar ERP systems
  • Experience in fast-paced order management roles

Work Rights

Not specified

Tailored Resume

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