Représentant Clientèle (francophone) - Volkswagen - Télétravail

Concentrix

Braga, Portugal
High level of french
Good level of english b2
Customer relationship management
You will respond to customer requests through multiple channels, updating CRM systems with relevant information

Job Summary

  • You will respond to customer requests through multiple channels, updating CRM systems with relevant information.
  • You will build strong customer relationships by handling requests with speed and professionalism.
  • We offer full-time employment with indefinite contracts (negotiable based on your experience and client needs), competitive salary, and performance bonuses.

Matching Summary

You will respond to customer requests through multiple channels, updating CRM systems with relevant information.

Skills & Requirements

Must-have

  • High level of French
  • Good level of English B2
  • Customer relationship management
  • Problem-solving skills

Nice-to-have

  • Passion for automotive
  • Technological skills
  • Empathic customer interaction

Key Requirements

  • 1 year experience in technical or automotive customer service
  • Familiarity with market geography
  • Ability to understand policies and procedures

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter