Patient Experience Coordinator | University Hospital

The Ohio State University

Columbus, OH, US
Bachelor's degree in related field
Two years patient experience experience
Healthcare customer service background
The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum

Job Summary

  • The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum.
  • This position is responsible for spearheading complaint resolution, providing training to staff, and analyzing data to drive process improvements.
  • Employees receive comprehensive benefits including retirement plans, health insurance starting day one, and paid parental leave.

Matching Summary

The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum.

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Two years patient experience experience
  • Healthcare customer service background

Nice-to-have

  • Excellent verbal and written communication skills
  • Strong conflict resolution and problem solving skills
  • Ability to analyze and interpret data

Key Requirements

  • Bachelor's Degree required
  • 2 years previous experience in patient experience or healthcare customer service

Work Rights

Not specified

Tailored Resume

Cover Letter