It Field Support Analyst

TechnipFMC

Lisbon, PT
Not specified; not specified; not specified
On-site
Microsoft windows 10 and win 11 experience
Microsoft office 365 proficiency
Advanced excel skills required
TechnipFMC is seeking an IT Field Support Analyst in Lisbon, PT, to provide high-value IT support, maintain service levels, and manage local IT inventory. The ideal candidate will have relevant IT experience, particularly with Windows operating systems, Office 365, and ITIL processes, alongside strong organizational and communication skills

Job Summary

  • The role involves installing, configuring, and maintaining PCs, peripherals, and mobility devices while acting as a smart hands for server and network equipment.
  • Candidates must manage local hardware assets and mobile phones in Portugal, ensuring accurate inventory tracking and reporting on incident trends.
  • The position requires producing standard documentation for global DSS teams and collaborating with senior management to improve IT processes.

Matching Summary

Match Score: 85

TechnipFMC is seeking an IT Field Support Analyst in Lisbon, PT, to provide high-value IT support, maintain service levels, and manage local IT inventory. The ideal candidate will have relevant IT experience, particularly with Windows operating systems, Office 365, and ITIL processes, alongside strong organizational and communication skills.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Microsoft Windows 10 and Win 11 experience
  • Microsoft Office 365 proficiency
  • Advanced Excel skills required
  • ServiceNow ticketing solution knowledge
  • Hardware asset management responsibilities
  • Remote support technology usage

Nice-to-have

  • Strong written English communication
  • ITIL process handling experience
  • Networking protocols troubleshooting
  • Process improvement creativity
  • Multicultural environment adaptability

Key Requirements

  • Associate degree in Information Technology or 2+ years relevant work experience
  • Experience with computer imaging technologies
  • Fluency in written and spoken English

Work Rights

Not specified

Tailored Resume

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