Customer Success Manager - Financial Software

Umatcon

London, England, United Kingdom
Customer relationship coordination
Issue resolution and escalation management
Corporate financial accounting experience
Customer Success is a key role to ensure Workday’s customer happiness and success

Job Summary

  • Customer Success is a key role to ensure Workday’s customer happiness and success.
  • Our Customer Success Managers work directly with customers to improve their overall user experience with Workday.
  • We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.

Matching Summary

Customer Success is a key role to ensure Workday’s customer happiness and success.

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Issue resolution and escalation management
  • Corporate financial accounting experience

Nice-to-have

  • Strong relationship building skills
  • Excellent verbal and written communication
  • Project management experience with Workday

Key Requirements

  • 3-5+ years in customer facing services role
  • Bachelor degree or equivalent work experience
  • Customer management experience in complex software environment

Work Rights

Not specified

Tailored Resume

Cover Letter