Client Services Manager

Capita

United Kingdom
**
Db pensions knowledge
Building strong client relationships
Project governance experience
** Capita is seeking a Client Services Manager for their Pensions Solutions division, primarily home-based with occasional client meetings. The role focuses on managing client relationships, ensuring service delivery, and supporting projects through effective communication and organizational skills. **

Job Summary

  • The role involves leading and nurturing relationships with key pensions clients as a trusted partner.
  • Candidates must support projects through their lifecycle, manage change control notes, and oversee invoicing processes.
  • The position offers 23 days of holiday rising to 27, company-matched pension, and access to employee network groups.

Matching Summary

Match Score: 75

** Capita is seeking a Client Services Manager for their Pensions Solutions division, primarily home-based with occasional client meetings. The role focuses on managing client relationships, ensuring service delivery, and supporting projects through effective communication and organizational skills. **

Skills & Requirements

Must-have

  • DB Pensions knowledge
  • Building strong client relationships
  • Project governance experience
  • Invoicing and contract management
  • Salesforce CRM proficiency

Nice-to-have

  • Lean Six Sigma environment experience
  • Strategic collaboration skills
  • Proactive engagement approach

Key Requirements

  • DB Pensions knowledge required
  • Experience in project-based environment
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter