Customer Service Representative - French/spanish/german Required
The Cigna Group
Kenya
Hybrid
French, german, or spanish fluency
Handle customer interactions simultaneously
Review medical reports
You are responsible for client communication for designated account relationships and contracts, responding to clients in a timely manner and providing complete and accurate information
Job Summary
You are responsible for client communication for designated account relationships and contracts, responding to clients in a timely manner and providing complete and accurate information.
Manage day-to-day communication with clients and insurers through various channels, handle customer interactions via both Emails and Calls simultaneously, and monitor queues to ensure no calls are left unanswered or abandoned.
Cigna Corporation is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve, with a global workforce of 74,000+ employees.
Matching Summary
You are responsible for client communication for designated account relationships and contracts, responding to clients in a timely manner and providing complete and accurate information.