Mitarbeiter Im It-servicedesk / It-support (m/w/x)

fisgruppe

Grafenrheinfeld, Germany
On-site
1st/2nd level support
Microsoft products administration
Windows and linux systems administration
You are the rescuer in need for our customers and support them with IT questions and problems within the scope of 1st/2nd Level Support

Job Summary

  • You are the rescuer in need for our customers and support them with IT questions and problems within the scope of 1st/2nd Level Support.
  • Error analysis and resolution are not mysteries to you, but exciting challenges.
  • Your willingness and flexibility to work in shift service as well as in a mobile work environment will be compensated fairly with us.

Matching Summary

You are the rescuer in need for our customers and support them with IT questions and problems within the scope of 1st/2nd Level Support.

Skills & Requirements

Must-have

  • 1st/2nd Level Support
  • Microsoft products administration
  • Windows and Linux systems administration
  • Ticket system usage
  • Error analysis and resolution

Nice-to-have

  • Service-oriented customer approach
  • Fast comprehension and resilience
  • Team player with strong communication skills

Key Requirements

  • Completed training as IT specialist for system integration
  • Equivalent skills and experience
  • Basic IT knowledge in Windows and/or Unix/Linux environment
  • Willingness to work shifts
  • Good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter