Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to diverse populations
Job Summary
Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to diverse populations.
The NextGen Helpdesk Specialist serves as the first point of contact for technical support related to NextGen and other clinical technology tools, enabling high-quality, culturally responsive care.
Employees enjoy competitive pay and benefits, including 401(k) matching, medical, dental, vision insurance, paid life and disability insurance, paid time off, and professional development assistance.
Matching Summary
Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to diverse populations.
Skills & Requirements
Must-have
NextGen electronic health record support
technical helpdesk support
clinical technology troubleshooting
user access and workflow issue resolution
Nice-to-have
experience with healthcare technology
knowledge of EHR platforms
culturally sensitive service approach
Key Requirements
High school diploma or equivalent
Two years of helpdesk or IT support experience
Authorization to work in the United States
Preferred: CompTIA A+, HDI Support Center Analyst certification