Assistant(e) Retail Operations & Aftersales – Mode Swiss Markets

Chanel (Australia) Pty Ltd

Geneva, Switzerland
**
Master's degree from business school or engineering
Fluent in english
Proficiency in microsoft office excel and powerpoint
** Chanel is seeking an Assistant in Retail Operations & Aftersales for its Swiss Markets division in Geneva. The ideal candidate will assist in enhancing retail processes and customer service, contributing to the luxury retail experience that Chanel is known for. **

Job Summary

  • You will assist the Director of Merchandising and Retail Operations in managing activities and reporting for the Swiss Markets division.
  • Your role involves structuring, harmonizing, and improving quality and after-sales processes across boutiques in Switzerland, Latin America, and India.
  • You are responsible for analyzing performance indicators related to after-sales services, alterations, and operational tools like RFID.

Matching Summary

Match Score: 75

** Chanel is seeking an Assistant in Retail Operations & Aftersales for its Swiss Markets division in Geneva. The ideal candidate will assist in enhancing retail processes and customer service, contributing to the luxury retail experience that Chanel is known for. **

Skills & Requirements

Must-have

  • Master's degree from Business School or Engineering
  • Fluent in English
  • Proficiency in Microsoft Office Excel and PowerPoint

Nice-to-have

  • Experience with Power BI
  • Passion for luxury retail and fashion
  • Strong analytical and reporting skills
  • Ability to work autonomously and adapt quickly

Key Requirements

  • Recent graduate from a Business School or Engineering Master's program
  • First-hand experience in Retail, Marketing, Merchandising, or Finance
  • Internship agreement (Convention de stage) required

Work Rights

Not specified

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