Service Specialist I

Accurex, a division of the Greenheck Group

Base: $54,829-$67,730; bonus/equity: not specified...
**
Primary point of contact for service engagements
Owns service lifecycle from po to closeout
Customer-facing communication and issue resolution
** Accurex, a division of the Greenheck Group, is seeking a Service Specialist I to manage service engagements and ensure successful project delivery. The ideal candidate will have 2-4 years of relevant experience, technical knowledge, and strong problem-solving skills, and will be part of a dynamic team focused on innovation in foodservice ventilation solutions. **

Job Summary

  • As a Service Specialist I, you will serve as the primary point of contact for assigned service engagements, guiding each project from sales through turnover.
  • You will use your problem-solving skills and technical knowledge to ensure milestones are met, communications are clear, and services are delivered successfully.
  • Greenheck Group takes pride in providing competitive total compensation along with a comprehensive benefits package as part of our total rewards program.

Matching Summary

Match Score: 75

** Accurex, a division of the Greenheck Group, is seeking a Service Specialist I to manage service engagements and ensure successful project delivery. The ideal candidate will have 2-4 years of relevant experience, technical knowledge, and strong problem-solving skills, and will be part of a dynamic team focused on innovation in foodservice ventilation solutions. **

Salary

Base: $54,829-$67,730; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Primary point of contact for service engagements
  • Owns service lifecycle from PO to closeout
  • Customer-facing communication and issue resolution
  • Track and report project activity
  • Collaborate with vendors and contractors
  • Manage routine change orders
  • Resolve invoice discrepancies

Nice-to-have

  • Culture of empowerment and collaboration
  • Innovative and cutting-edge thinkers
  • Opportunities for leadership roles
  • Proactive account monitoring

Key Requirements

  • 2-4 years of relevant work experience
  • Associate’s Degree or equivalent job experience
  • Microsoft Dynamics CRM
  • Excel
  • Project Management Software (e.g., Procore)

Work Rights

Not specified

Tailored Resume

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