Customer Service Specialist - Categorie Protette L.68/99

Wolters Kluwer

Bassano Del Grappa, Italy
Onsite
Customer support for software usage
Knowledge of business workflow processes
Experience in administration or warehouse logistics
The role involves supporting customers with functional clarifications to ensure effective software use and active participation in cross-functional tasks with the technical team

Job Summary

  • The role involves supporting customers with functional clarifications to ensure effective software use and active participation in cross-functional tasks with the technical team.
  • Wolters Kluwer offers a multinational and expanding work environment with continuous training, personalized IT learning paths, and opportunities to engage in international and cross-functional projects.
  • The company promotes a hybrid work model, flexible hours for work-life balance, meal vouchers, online well-being programs, and a welfare platform accessible to all employees.

Matching Summary

The role involves supporting customers with functional clarifications to ensure effective software use and active participation in cross-functional tasks with the technical team.

Skills & Requirements

Must-have

  • Customer support for software usage
  • Knowledge of business workflow processes
  • Experience in administration or warehouse logistics
  • Proficiency with Microsoft Office
  • Problem solving skills
  • Team collaboration in Agile environment

Nice-to-have

  • Passion for technology
  • Strong communication skills
  • Proactive and enthusiastic attitude
  • Continuous learning mindset
  • Ability to guide clients towards innovation

Key Requirements

  • Degree in Economics or similar
  • Previous experience in similar role or in administration/logistics
  • Knowledge of company workflows in administration and warehouse
  • Eligibility under Categorie Protette L.68/99

Work Rights

Must be eligible under Categorie Protette L.68/99

Tailored Resume

Cover Letter