Sr Manager, Field Engineering

Otis Elevator Company

Miramar, FL, USA
5+ years relevant technical elevator experience
Troubleshooting malfunctioning equipment
Providing technical direction to field personnel
The role involves providing proactive and emergency technical support to field associates for malfunctioning elevator equipment

Job Summary

  • The role involves providing proactive and emergency technical support to field associates for malfunctioning elevator equipment.
  • Candidates will be responsible for designing and delivering field education classes while ensuring high-quality service work and modernization.
  • Otis is a global industry leader maintaining over 2.4 million customer units worldwide with a focus on safety, ethics, and quality.

Matching Summary

The role involves providing proactive and emergency technical support to field associates for malfunctioning elevator equipment.

Skills & Requirements

Must-have

  • 5+ years relevant technical elevator experience
  • Troubleshooting malfunctioning equipment
  • Providing technical direction to field personnel
  • Delivering field education classes
  • Utilizing CRC data to resolve problems

Nice-to-have

  • Strong leadership skills under pressure
  • Ability to influence customers through challenges
  • Experience with vintage Otis products
  • Self-motivated project management capabilities
  • Comfortable in a dynamic team environment

Key Requirements

  • High school degree required; Bachelor's degree preferred
  • 5+ years of relevant technical elevator experience
  • Working knowledge of Otis and non-Otis software

Work Rights

Not specified

Tailored Resume

Cover Letter