Within Financial Wellbeing, our purpose is to help customers navigate financial difficulty with simple, flexible and sustainable solutions that support long‑term resilience
Job Summary
Within Financial Wellbeing, our purpose is to help customers navigate financial difficulty with simple, flexible and sustainable solutions that support long‑term resilience.
You’ll be responsible for shaping and evolving customer treatment and contact strategies that support customers facing financial difficulty, ensuring they are intuitive, effective and appropriate across channels.
We offer a wide‑ranging benefits package, including a generous pension contribution of up to 15%, an annual performance‑related bonus, share schemes including free shares, and 30 days’ holiday plus bank holidays.
Matching Summary
Within Financial Wellbeing, our purpose is to help customers navigate financial difficulty with simple, flexible and sustainable solutions that support long‑term resilience.
Salary
Base: £78,098 - £91,880; Bonus/Equity: Annual performance-related bonus, share schemes including free shares; Benefits: Generous pension contribution up to 15%, flexible benefits, 30 days holiday plus bank holidays