Customer Service Agents

Concentrix

Mexico City, Mexico
Customer service orientation
Intermediate - advanced english
Strong computer navigation skills
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Customer service orientation
  • Intermediate - Advanced English
  • Strong computer navigation skills
  • Ability to communicate effectively
  • Multitasking
  • Attention to detail

Nice-to-have

  • Passion for helping people
  • Troubleshooting skills
  • Ability to think outside the box
  • Team player
  • Adapt to change quickly

Key Requirements

  • High School diploma or equivalent
  • 6 months minimum experience in Call center customer service
  • Shift rotation capability

Work Rights

Not specified

Tailored Resume

Cover Letter