Floating Teller For Downtown Baltimore Md

M&T Bank

Baltimore, Maryland, United States of America
$19.00 - $28.84 hourly (usd) ph
Digital engagement
Lobby management
Transactional processing
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions

Job Summary

  • As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
  • The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.

Matching Summary

As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.

Salary

$19.00 - $28.84 Hourly (USD)

Skills & Requirements

Must-have

  • digital engagement
  • lobby management
  • transactional processing
  • retail servicing interactions
  • customer service standards
  • digital demonstrations
  • cash ordering
  • vault activities
  • ATM activities
  • wire transfer activities
  • AML/BSA/KYC activities

Nice-to-have

  • empathy
  • customer centricity
  • flexibility
  • adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking
  • belonging environment

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum of 6 months customer service experience
  • Data entry and/or cash handling experience
  • Ability to easily travel between branches
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology
  • Bilingual based on branch needs

Work Rights

Not specified

Tailored Resume

Cover Letter