Information Technology Support Specialist, College Of Earth And Mineral Sciences

Penn State University

University Park, Pennsylvania, United States
Base: $46,400.00 - $67,300.00; bonus/equity: not s...
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Strong understanding of microsoft windows active directory
Ability to troubleshoot macos systems
Working knowledge of tcp/ip and network protocols
** Penn State University is seeking an Information Technology Support Specialist for its College of Earth and Mineral Sciences, located in University Park, Pennsylvania. The role involves providing technical support for various devices and applications within a dynamic academic environment, requiring strong communication and problem-solving skills. **

Job Summary

  • The College of Earth and Mineral Sciences seeks an IT Support Specialist to provide reliable technology support to faculty, staff, and students.
  • Responsibilities include configuring computers, supporting Windows and macOS systems, and delivering remote assistance via various tools.
  • The position offers a competitive salary range of $46,400.00 - $67,300.00 along with comprehensive benefits including a 75% tuition discount.

Matching Summary

Match Score: 75

** Penn State University is seeking an Information Technology Support Specialist for its College of Earth and Mineral Sciences, located in University Park, Pennsylvania. The role involves providing technical support for various devices and applications within a dynamic academic environment, requiring strong communication and problem-solving skills. **

Salary

Base: $46,400.00 - $67,300.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Strong understanding of Microsoft Windows Active Directory
  • Ability to troubleshoot macOS systems
  • Working knowledge of TCP/IP and network protocols
  • Experience with Remote Desktop or Splashtop tools
  • Excellent written and oral communication skills

Nice-to-have

  • Penn State Enterprise Active Directory experience preferred
  • Experience with Adobe Creative Suite applications
  • Ability to work independently in a diverse environment
  • Passion for problem-solving in academic settings

Key Requirements

  • 2+ years of relevant experience or equivalent combination
  • GED or High School diploma required
  • Authorized to work in the U.S. (no visa sponsorship)
  • Successful completion of background checks

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter