It Local Support Technician (onsite)

MAHLE Industries Inc

St. Johns, MI, US
On-site
Hardware lifecycle management
Shop floor it environment support
Ticket resolution according to sla
Responsible for the day-to-day support of local facility and act as a Field Service support for those issues that cannot be resolved by the shared service center

Job Summary

  • Responsible for the day-to-day support of local facility and act as a Field Service support for those issues that cannot be resolved by the shared service center.
  • Attends regular meetings with Local Support Team Lead and the other MAHLE IT Local Support Team members Responsible for support of shop floor infrastructure.
  • We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

Matching Summary

Responsible for the day-to-day support of local facility and act as a Field Service support for those issues that cannot be resolved by the shared service center.

Skills & Requirements

Must-have

  • Hardware lifecycle management
  • Shop floor IT environment support
  • Ticket resolution according to SLA
  • New PC setup and imaging
  • End of lease equipment management

Nice-to-have

  • Collaborative environment
  • Personal and career development
  • Inclusive culture

Key Requirements

  • Associate's Degree in IT or Computer Science
  • 3+ years related experience
  • Prior knowledge of Local IT Support
  • Prior Experience of a Manufacturing environment is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter