Bilingual Customer Support Representative

ABC Fitness

Canada
Not specified; not specified; medical/dental/visio...
Fully remote
Bilingual french (quebecois) and english proficiency
Experience managing high volume inbound interactions
Proficiency with microsoft office and internal systems
This role supports customers across Canada with a strong focus on French-speaking regions including Quebec

Job Summary

  • This role supports customers across Canada with a strong focus on French-speaking regions including Quebec.
  • The company offers an open PTO policy, collective days of disconnect, and parental leave benefits.
  • ABC Fitness is the #1 software provider for fitness businesses globally, supporting over 30,000 clubs.

Matching Summary

This role supports customers across Canada with a strong focus on French-speaking regions including Quebec.

Salary

Not specified; Not specified; Medical/Dental/Vision coverage, EAP, Calm App subscription included

Skills & Requirements

Must-have

  • Bilingual French (Quebecois) and English proficiency
  • Experience managing high volume inbound interactions
  • Proficiency with Microsoft Office and internal systems

Nice-to-have

  • 1-2 years of customer service experience
  • Ability to de-escalate difficult conversations
  • Strong attention to detail and problem-solving skills

Key Requirements

  • Bilingual in French and English required
  • Reliable internet connection and dedicated workspace for remote work
  • Availability for scheduled shifts including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter