CitiBank N.A. is seeking an Applications Support Senior Analyst in Singapore, responsible for providing technical and business support for the bank's applications. The role requires strong analytical skills, communication abilities, and a minimum of 8 years of experience in application support
Job Summary
The role involves providing technical and business support for Citi Applications while ensuring stability, efficiency, and effectiveness.
Candidates are expected to manage application systems, perform daily checks, and handle regional handovers to maintain operational continuity.
This senior position requires acting as a liaison between users, technology groups, and vendors while adhering to strict compliance and security standards.
Matching Summary
Match Score: 85
CitiBank N.A. is seeking an Applications Support Senior Analyst in Singapore, responsible for providing technical and business support for the bank's applications. The role requires strong analytical skills, communication abilities, and a minimum of 8 years of experience in application support.
Skills & Requirements
Must-have
8 years experience in Application Support
Technical support documentation maintenance
Production issue risk assessment
Application release management
Service Level Agreement adherence
Nice-to-have
Strong communication and diplomacy skills
Coaching and training new recruits
Ability to work with limited supervision
Willingness to learn programming languages
Experience with problem management tools
Key Requirements
Bachelor's degree or equivalent experience
8 years of Application Support experience
Experience installing and configuring business applications