Salesforce Developer - Service Cloud

Altera Digital Health

Penang, Malaysia
Salesforce service cloud
Salesforce experience cloud
Apex development
The Salesforce Application Developer will design, develop, and support scalable solutions across Service Cloud & Experience Cloud communities, focusing on automation and customer/partner portal experiences

Job Summary

  • The Salesforce Application Developer will design, develop, and support scalable solutions across Service Cloud & Experience Cloud communities, focusing on automation and customer/partner portal experiences.
  • Key responsibilities include building and enhancing Community portals, developing custom Lightning Web Components (LWC), Apex classes, triggers, Flows, and REST APIs, and implementing AI/Agentic capabilities.
  • The role requires collaboration with cross-functional teams to deliver user-centric solutions, integration with third-party systems, and adherence to Salesforce development best practices.

Matching Summary

The Salesforce Application Developer will design, develop, and support scalable solutions across Service Cloud & Experience Cloud communities, focusing on automation and customer/partner portal experiences.

Skills & Requirements

Must-have

  • Salesforce Service Cloud
  • Salesforce Experience Cloud
  • Apex development
  • Lightning Web Components
  • Salesforce AI tools
  • API integration

Nice-to-have

  • AI-first mindset
  • Agile development methodologies
  • innovative technology solutions

Key Requirements

  • 8+ years Salesforce development experience
  • Service Cloud and Experience Cloud expertise
  • Apex, SOQL/SOSL, LWC development
  • Experience Cloud (Communities) development
  • Salesforce API integration
  • Bachelor's degree or relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter