Guest Services Agent

KATONG HOLDINGS PTE. LTD.

Singapore, Singapore
Highly competitive salary; meal allowance included...
Proficient in written and spoken english
Basic computer literacy required
Handle guest check-in and check-out procedures
The role serves as the key point of contact for guests, ensuring efficient reservations, reception services, and food & beverage support throughout their stay

Job Summary

  • The role serves as the key point of contact for guests, ensuring efficient reservations, reception services, and food & beverage support throughout their stay.
  • Employees are expected to promote a 'one team approach' while adhering to brand standards and resolving guest complaints effectively.
  • The position offers a competitive salary package including meal allowances, medical benefits, dental coverage, and special discounts at IHG hotels worldwide.

Matching Summary

Match Score: 85

The role serves as the key point of contact for guests, ensuring efficient reservations, reception services, and food & beverage support throughout their stay.

Salary

Highly competitive salary; Meal Allowance included; Medical, Dental, Insurance Benefits included

Skills & Requirements

Must-have

  • Proficient in written and spoken English
  • Basic computer literacy required
  • Handle guest check-in and check-out procedures
  • Process payments and foreign currency exchange
  • Assist with breakfast buffet service

Nice-to-have

  • Positive attitude and pleasant personality
  • Previous hotel operations experience preferred
  • Strong communication skills
  • Multi-skilled employee capable of varied tasks
  • Knowledge of local area to improve guest experience

Key Requirements

  • Minimum GCE 'N' or 'O' Level qualification
  • Must be proficient in written and spoken English
  • Basic computer literacy required

Work Rights

Not specified

Tailored Resume

Cover Letter