Bilingual Associate, Sales & Customer Service (future Opportunities)

Intact Financial

St. John's, Newfoundland and Labrador, CAN
Base: not specified; bonus/equity: annual bonus pl...
Hybrid
Inbound call center sales
Customer service experience
Insurance product knowledge
Join us as a Sales and Customer Service Associate working in an in-bound call center where you’ll become a trusted advisor helping Canadians protect what matters most to them

Job Summary

  • Join us as a Sales and Customer Service Associate working in an in-bound call center where you’ll become a trusted advisor helping Canadians protect what matters most to them.
  • We offer a hybrid work model that balances working from home with meaningful in-person interactions and provide comprehensive mentoring, training, and an accelerated career path with promotion opportunities after six months.
  • Our benefits include a financial rewards program, an industry-leading Employee Share Purchase Plan, flexible work arrangements, wellness accounts, and inclusive employee-led networks fostering growth and community impact.

Matching Summary

Join us as a Sales and Customer Service Associate working in an in-bound call center where you’ll become a trusted advisor helping Canadians protect what matters most to them.

Salary

Base: Not specified; Bonus/Equity: Annual bonus plan; Benefits: Employee Share Purchase Plan, pension and benefits package, wellness account

Skills & Requirements

Must-have

  • Inbound call center sales
  • Customer service experience
  • Insurance product knowledge
  • Payment processing accuracy
  • Multi-tasking under pressure
  • Hybrid work model

Nice-to-have

  • Bilingual English and French
  • Tech-savvy abilities
  • Empathy and communication skills
  • Career advancement opportunities
  • Employee wellness programs
  • Inclusive workplace culture

Key Requirements

  • At least one year customer service experience
  • Provincial insurance licensing exam
  • Eligible to work in Canada
  • Previous call center experience preferred
  • Sales and customer loyalty experience desirable

Work Rights

Must be eligible to work in Canada

Tailored Resume

Cover Letter