Technical Support Engineer

Verkada

Sydney, Australia
On-site
Full-stack troubleshooting
Network fundamentals
Customer issue ownership
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform

Job Summary

  • Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.
  • As a member of Technical Support, you will join a skilled team supporting the entire line of Verkada cloud-managed building security products.
  • Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families.

Matching Summary

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.

Skills & Requirements

Must-have

  • Full-stack troubleshooting
  • Network fundamentals
  • Customer issue ownership
  • Technical communication

Nice-to-have

  • Electrical and Linux experience
  • API and Python skills
  • Industry certifications

Key Requirements

  • 1+ year of experience in Technical Support Engineering or IT
  • Bachelor's or Master's degree in a related technical discipline
  • Strong understanding of network fundamentals
  • Ability to communicate complex technical matters

Work Rights

Not specified

Tailored Resume

Cover Letter