Dispute Claims Specialist

EML

Adelaide, Australia
On-site
Workers compensation claims management
Personal injury claims management
Dispute resolution process support
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience

Job Summary

  • As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.

Skills & Requirements

Must-have

  • Workers Compensation claims management
  • Personal Injury Claims Management
  • Dispute resolution process support
  • Empathetic customer experience delivery
  • Ongoing reviews of entitlements and payments

Nice-to-have

  • Support for return-to-work journey
  • Foster a learning culture
  • Diverse and collaborative team culture
  • Commitment to diversity and inclusion

Key Requirements

  • Background in customer service advantageous
  • Background in mediation advantageous
  • Background in personal industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter